Service request

Sometimes things don't go as planned - we all know that.

If one of our products does not work as expected, we are here to help. Our service team will ensure that your enquiry is dealt with quickly and easily.
Please complete the form below with as much detail as possible. Together we will find the best solution - we promise!

Please note: If the service is not covered under warranty*, we reserve the right to charge for our services on a time and material basis.
We will provide you with a non-binding quotation in advance. Any costs will only be charged after your approval.

* exclusion criteria are e.g. vandalism, incomplete installation, no internet connection, unstable AC network,...

 

Click or drag files to this area to upload. You can upload up to 5 files.
I agree that my details and data for answering my inquiry will be collected and stored electronically. Note: You can revoke your consent for the future at any time by e-mail.
I agree that if the service is not covered by the warranty, the service will be charged on a time and material basis. I will receive a non-binding quotation in advance. Any costs will only be charged after I have given my consent. We charge €1 per kilometre travelled and a diagnostic fee of €65 per case.

*Note: Exclusion criteria for the warranty are e.g. wilful damage, incomplete installation, no internet connection, unstable AC network.

*Note on warranty services: Work carried out under warranty requires prior agreement and written authorisation. Quotations for such work must be submitted to us in advance.